SUPPORT

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These articles are relating to One Life - Popular SMP

Step one is to ensure you are using a valid launcher.
You can download a valid launcher from technicpack.net/download.

We unfortunately do not provide support to those with cracked and/or "free" launchers.
We also no longer support Twitch/CurseForge clients anymore, these have been outdated for over a year.

If you have read this far, you are now ready to receive help and support. We offer two methods:
- Email: [email protected]
- Discord: Click to join

When you contact us, please provide your issue in as much detail as possible.

These articles are relating to mutes and/or bans

Chances are, you have broken our rules or guidelines and were caught doing so.
If you feel we have made a mistake, feel free to appeal using the links provided below.

Please ensure you provide the correct information and are honest in your appeal.
Otherwise, this may affect the processing of your appeal. Or result in immediate rejection.

- Appeal: WIP/TO-DO
- Email (if appeals are down): [email protected]

These articles are relating to the store and purchases

You can find our store at store.lunarcube.net!
Should you have any pre-purchase questions, send us an email or message over Discord!

If you are having problems with your purchase or are not satisfied, you can email us with the following filled out:
- Minecraft Username.
- Discord Name + Tag (if applicable).
- Transaction ID.
- Product you purchased.
- Why you are not happy with the product.

Can't find a article and still need help?

If you are still having issues and need our help.
You can get in touch with us via Discord or email.

Click me to join the Discord
Click me to Email us

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